Cancellation Fee
Important Notes
Normally, the "handling fee" and "administrative fee" paid at the time of booking are non-refundable, but as part of our promotional campaign, these fees will be fully refunded.
The refund deadline depends on each airline's policy. It must be requested either within the ticket's validity period or within 30 days from the day after the validity period expires.
*For Skymark (SKY) flights, the deadline is within 10 days.
Overview of fees
Cancellation fees are applied per person, per ticketed flight segment.
Skymark SKY
Fare | Reservation Change | Refund Fee | Cancellation Fee Before Departure | Cancellation Fee After Departure | Cancellation Processing Fee | Official Airline Website |
|---|---|---|---|---|---|---|
| Normal Fare for Adults | Changes Allowed | 500 JPY | 0 JPY | 5,000 JPY | 2,800 JPY | About Skymark (SKY) flight cancellations |
| Normal Fare for Children | 2,500 JPY | |||||
| Tasutoku | 4,000 JPY | Non-refundable | ||||
| Imatoku | Changed Not Allowed | 6,000 JPY |
Refund/Cancellation Fee: A fee charged by the airline in accordance with their cancellation and refund policies.
Cancellation Processing Fee: A service fee charged by us for handling the cancellation process on your behalf.
Japan Airlines (JAL)
Fare | Reservation Change | Refund Fee | Cancellation Fee (Before Departure) | Cancellation Fee (After Departure) | Cancellation Processing Fee |
|---|---|---|---|---|---|
| Flex | Changeable | ¥0 | ¥0 | Approximately 20% of the fare amount (excluding tax) | ¥2,800 |
| Shareholder Discount Fare | |||||
| Saver | Non-changeable | Approximately 5% of the fare amount | 100% of the fare amount (excluding tax) | ||
| Special Saver | Up to 55 days before departure: Approximately 5% of the fare amount From 54 days before departure until departure: Approximately 50% of the fare amount |
Official Airline Website: Japan Airlines (JAL)
Refund/Cancellation Fee: A fee charged by the airline in accordance with their cancellation and refund policies.
Cancellation Processing Fee: A service fee charged by us for handling the cancellation process on your behalf.